AI order taking for Shopify and WooCommerce stores
A customer who is ready to buy should not wait for someone to open a laptop. Revorex.ai talks to the customer, finds the right product in your catalog, collects the delivery details and creates a real order in your store once the customer confirms.
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From "do you have this?" to a placed order
The conversation follows the way a good shop assistant works. The AI identifies what the customer wants, matches it to a product in your catalog, asks for the missing details such as name, phone number, address and city, and then summarises the order. Nothing is created until the customer confirms.
The order logic is deterministic. The AI reads the customer’s messages and extracts the details, but fixed rules decide what to ask next and when an order is ready, so a creative reply can never place an order by accident.
Works where your customers already talk to you
Order taking runs on your website chat and your connected messaging channels. A customer who starts on Instagram or WhatsApp does not have to switch to a checkout page to buy. If your store runs on a custom domain, you can still connect it by entering your normal store address.
What it does not do, so you can plan around it
Orders are Cash on Delivery today; card payment is not taken inside the chat. If a customer mentions a discount code on Shopify, it is attached to the order note for your team to apply rather than applied automatically. Anything unusual can be handed to a person.
Turn on AI ordering in three steps
- 1
Connect your store
Connect Shopify or WooCommerce from the dashboard so the AI can read your catalog.
- 2
Choose your guardrails
Set what the AI may offer, when to escalate and how it should sound.
- 3
Go live and review orders
Orders appear in your store as they always do. Review them and fulfil as usual.
Frequently asked questions
- Does the AI really create orders in Shopify and WooCommerce?
- Yes. After the customer confirms, it creates the order in your connected store. For Shopify it creates a draft order and completes it with payment pending; for WooCommerce it creates the order directly.
- What payment methods are supported in chat?
- Cash on Delivery today. The AI does not collect card details in the conversation.
- Can a customer change their mind?
- Yes. Before confirming they can add or remove items, review their cart, or cancel the order.
- Will the AI place an order I did not intend?
- The order is only created after the customer gives a clear confirmation of a read-back summary, and fixed rules, not the AI’s wording, decide when an order is complete.
- Do I need a developer?
- No. You connect the store from the dashboard and set the rules there. API access is available for custom builds.
See current plans on the pricing page, or read the full FAQ.