Security & Trust

Built to be trusted with conversations, orders, and revenue.

What we can verify today — plainly stated, without a certification we don't hold.

Tenant isolation

Every business's data is isolated at the database layer. One business's conversations, leads, and knowledge base are never visible to another business.

We never call your customers

Revorex.ai never places outbound phone calls or SMS to your customers through any API — no auto-dialer, no robocall, no cold outreach — and never pulls their phone number via an API for any purpose beyond the conversation they started. Every interaction happens inside the chat conversation your customer started, on your terms.

Production data stays in production

Production data never leaves the production environment — no exceptions. Staging and sandbox environments use synthetic or anonymized data only, so a bug never gets tested against a real customer's data.

Credentials and integrations

Payment keys and third-party integration tokens you connect are encrypted at rest. They are never exposed in the admin panel or in any API response, including to Revorex.ai staff — support can confirm a credential exists and is valid, never see its value.

Admin access controls

Access to the Revorex.ai admin console is role-based, requires two-factor authentication, can be restricted by IP allowlist, and every sensitive admin action is written to an audit log.

Ecommerce settlement protection

For ecommerce sales made via AI handoff, payout is held until the customer's return window expires before it's released — protecting both sides of the transaction from a same-day clawback.

Availability and enterprise terms

We don't publish a general uptime guarantee today. Enterprise plans can include negotiated SLA and dedicated-capacity terms — talk to sales about your availability requirements.

Compliance stance

We don't hold or claim SOC 2, HIPAA, or other regulatory certifications today. If your business operates under a specific compliance requirement — healthcare, government, or otherwise — talk to sales before onboarding so we can give you an honest roadmap answer rather than a blanket promise.

Security questionnaires

Evaluating Revorex.ai as part of a procurement or security review? Email security@revorex.ai with your questionnaire and we'll respond with reviewed, accurate answers.

连接工具,明确用途

Revorex.ai 为什么连接您的业务工具。

每项集成都有明确的运营用途。您选择要连接的工具,Revorex.ai 仅请求工作流程所需的访问权限,凭据始终加密保存。

Gmail logo
Google OAuth
Gmail

连接团队使用的授权企业邮箱。目前,在只读工作流程完成 Google 审核期间,该连接仅验证并显示所选 Gmail 账户。

访问权限的使用方式

Revorex.ai 不会发送、修改或删除 Gmail 邮件。在当前发布前审核期间,也不会读取、导入、分析或存储邮件内容。

Microsoft Outlook logo
Microsoft OAuth
Microsoft Outlook

连接 Microsoft 365 或 Outlook 邮箱,使授权工作区能够在客户支持流程中使用企业邮件上下文。

访问权限的使用方式

当前连接仅验证并显示所选 Microsoft 账户。Revorex.ai 目前不会发送、修改、删除或存储 Outlook 邮件。

Shopify logoWooCommerce logo
电商
Shopify 与 WooCommerce

连接负责履约的商店,让 AI 员工在对话中使用实时目录、库存、订单和物流信息。

访问权限的使用方式

访问仅限已连接商店,用于商品查询、订单支持、物流跟踪和已启用的下单流程。商店凭据绝不会向客户或仪表板用户公开。

集成令牌静态加密,仅在服务器端使用,并在管理员断开集成时删除。 了解 Revorex.ai 如何处理 Google 用户数据。

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