Built to be trusted with conversations, orders, and revenue.
What we can verify today — plainly stated, without a certification we don't hold.
Tenant isolation
Every business's data is isolated at the database layer. One business's conversations, leads, and knowledge base are never visible to another business.
We never call your customers
Revorex.ai never places outbound phone calls or SMS to your customers through any API — no auto-dialer, no robocall, no cold outreach — and never pulls their phone number via an API for any purpose beyond the conversation they started. Every interaction happens inside the chat conversation your customer started, on your terms.
Production data stays in production
Production data never leaves the production environment — no exceptions. Staging and sandbox environments use synthetic or anonymized data only, so a bug never gets tested against a real customer's data.
Credentials and integrations
Payment keys and third-party integration tokens you connect are encrypted at rest. They are never exposed in the admin panel or in any API response, including to Revorex.ai staff — support can confirm a credential exists and is valid, never see its value.
Admin access controls
Access to the Revorex.ai admin console is role-based, requires two-factor authentication, can be restricted by IP allowlist, and every sensitive admin action is written to an audit log.
Ecommerce settlement protection
For ecommerce sales made via AI handoff, payout is held until the customer's return window expires before it's released — protecting both sides of the transaction from a same-day clawback.
Availability and enterprise terms
We don't publish a general uptime guarantee today. Enterprise plans can include negotiated SLA and dedicated-capacity terms — talk to sales about your availability requirements.
Compliance stance
We don't hold or claim SOC 2, HIPAA, or other regulatory certifications today. If your business operates under a specific compliance requirement — healthcare, government, or otherwise — talk to sales before onboarding so we can give you an honest roadmap answer rather than a blanket promise.
Security questionnaires
Evaluating Revorex.ai as part of a procurement or security review? Email security@revorex.ai with your questionnaire and we'll respond with reviewed, accurate answers.
Por qué Revorex.ai se conecta a tus herramientas empresariales.
Cada integración tiene un propósito operativo definido. Tú eliges qué conectar, Revorex.ai solicita solo el acceso necesario y las credenciales permanecen cifradas.
Conecta el buzón empresarial autorizado que utiliza tu equipo. Actualmente, la conexión verifica y muestra la cuenta de Gmail seleccionada mientras el flujo de solo lectura completa la revisión de Google.
Cómo se usa el acceso
Revorex.ai no envía, modifica ni elimina mensajes de Gmail. Durante la revisión previa al lanzamiento, no lee, importa, analiza ni almacena su contenido.
Conecta un buzón de Microsoft 365 u Outlook para que un espacio autorizado pueda usar el contexto del correo en flujos de soporte al cliente.
Cómo se usa el acceso
La conexión actual verifica y muestra la cuenta Microsoft seleccionada. Revorex.ai no envía, modifica, elimina ni almacena mensajes de Outlook actualmente.
Conecta la tienda que gestiona los pedidos para que el empleado de IA utilice catálogo, disponibilidad, pedidos y seguimiento en tiempo real.
Cómo se usa el acceso
El acceso se limita a la tienda conectada y se usa para buscar productos, dar soporte, rastrear y realizar pedidos habilitados. Las credenciales nunca se exponen.
Los tokens se cifran en reposo, se usan solo en el servidor y se eliminan cuando un administrador desconecta la integración. Consulta cómo Revorex.ai trata los datos de usuario de Google.
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